Fiction Fangirls will do everything possible to ensure winners get their prizes, we will provide tracking information but once packages are dropped off for shipment, we are no longer responsible for lost or damaged packages. We apologize for any inconvenience but we cannot replace the items since these are usually items we purchase ourselves from Authors at signings
Thank you for your understanding
When a Winner is chosen during a Huge Giveaway event, please give us some time to get back to you with prizes. Typically prizes are donated and once we receive your information, we do everything we could to send your information on. We ask for patience as we work to get your prizes to you. Thank you for your understanding.